1) Personal Data We Collect

We may collect personal data you provide directly or that is generated through your use of our services, including:

• Name, email address, phone number, country/market, company/role
• Enquiry details, program interests, and application information
• Participation details (e.g., attendance, preferences relevant to program operations)
• Payment status and transaction references (note: card details are handled by payment processors; we generally do not store full card numbers)
• Website usage data (e.g., cookies, analytics, IP address, device/browser data)
• Communications with us (including via email, WhatsApp, WeChat, and other messaging platforms)

2) How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries and provide information about membership and programs
• Administer membership, payments, onboarding, and participation
• Coordinate logistics and operations for programs/trips (e.g., meet-up coordination, venue access lists)
• Provide member briefings, materials, and community updates
• Send marketing communications where permitted (you may opt out)
• Improve our website and services
• Comply with legal and regulatory obligations

3) Disclosure of Personal Data

We may disclose personal data to:

• Service providers (e.g., website hosting, CRM, email tools, analytics, payment processors)
• Program partners/vendors where necessary for operations (e.g., venues, transport coordinators, hotels, facilitators)
• Professional advisers (e.g., accountants, legal advisers) where needed
• Authorities where required by law

We do not sell personal data.

4) International Transfers

Your personal data may be processed or stored outside Singapore (e.g., cloud service providers). We take reasonable steps to ensure your data receives a standard of protection comparable to the PDPA.

5) Cookies & Analytics

We may use cookies and analytics tools to understand how visitors use our website and to improve performance. You can control cookies through your browser settings; disabling cookies may affect site functionality.

6) Retention

We retain personal data only as long as necessary for the purposes described above, or as required by law and legitimate business needs.

7) Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is completely secure.

8) Access & Correction

You may request access to or correction of your personal data by contacting us at hello@chinabusinessalliance.com. We may need to verify your identity before fulfilling requests.

9) Marketing Preferences

You may opt out of marketing communications at any time by using the unsubscribe link (if provided) or by emailing us.

10) Contact (Data Protection)

Email: hello@chinabusinessalliance.com
Address: 10 Arumugam Road #04-00 LTC Building A, Singapore 409957